Returns Policy

Thank you for shopping with AB GLOBAL TECHNOLOGY PTE. LTD. We strive to provide high-quality products and a great shopping experience. If you’re not entirely satisfied with your purchase, we are here to help.

Returns and Exchanges

• We accept returns within 30 days from the date of receipt.
• Items must be in their original condition, unused, and with all tags attached.
• To initiate a return or exchange, please contact us at [email protected] with your order number and the reason for the return.
• Upon approval, you will receive instructions on how to return your item.

Non-returnable Items

• Certain items are non-returnable, including:
  • Sale or clearance items
  • Items that have been worn, washed, or altered
  • Underwear, swimwear, and other intimate apparel

Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, a refund will be processed to your original method of payment within 7-10 business days.
• Please note that shipping fees are non-refundable, and you will be responsible for the return shipping costs, unless the item is defective or incorrect.

Exchanges

• If you wish to exchange an item for a different size or color, we recommend placing a new order for the desired item while you await your return to be processed.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at [email protected]. We will work with you to resolve the issue by offering a full refund or replacement.

Customer Support

• If you have any questions or need assistance with the returns process, feel free to reach out to our customer service team at [email protected]. We’re happy to help!

Thank you for choosing us!